Live chat knowledge base

Free Knowledge Base for Live Chat

Digitalize your guides and tutorials into smart knowledge base library available for employees and customers, whenever and wherever.

No credit card required.

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Answer Quickly to Frequent Questions

Free knowledge base for live chat allows your team to create detailed tutorials and guides that will help agents answer customers more quickly and provide seamless customers support.

Quick knowledge base library access
User friendly knowledge base software

User-Friendly & Free Knowledge Base Library

Don’t worry about the backend details while creating your how-to’s and guides. Save your drafts, organize categories quickly and enrich your content with photos and videos. When you are ready, make your knowledge base public for users and agents.


Connect to a variety of platforms and software solutions.

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Integrate Paldesk with Slack.

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Integrate Paldesk with Zapier.

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Integrate Paldesk with MailChimp.

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Integrate Paldesk with Hubspot.

Speak the customer’s language

Translate your content to provide seamless customer support for each of your foreign customers. Your knowledge base for live chat allows you a translation of 30 different languages!

Knowledge base on different languages


Made for sales, support, marketing

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Activate a chatbot to chat with your customers when you’re offline.

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Mobile Application

Talk to your website visitors, even while you’re on the move.

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Widget Customization

Customize your widget to fit the look and feel of your business.

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Track your agent stats and performance with ease.

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Track your website visitors and convert them into customers.

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Predefined Answers

Respond to FAQ questions faster and get more done.

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Working Hours

Set your business hours and an predefined offline message.

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Manual Chat Transfer

Transfer chats between multiple agents with ease.

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Create a free account

Talk to your customers now.

No credit card required to start.

Knowledge Base for Live Chat was last modified: October 22nd, 2019 by Suzana